Latest news

TraceTogether-only SafeEntry to start from 17 May 2021

05.05.2021

Implementation of TT-only SE

The implementation of TraceTogether-only SafeEntry (TT-only SE) will be brought forward to 17 May 2021 from the previously-announced 1 June 2021.

From 17 May 2021, TraceTogether-only SafeEntry (TT-only SE) will be implemented at all venues that experience higher throughput of visitors, and/or where people are likely to be in close proximity for prolonged periods. These include shopping malls, workplaces, places of worship, schools and educational institutions. This means that SE check-in must be performed using a TT App or Token by:

  1. using one’s TT App to scan the venue’s QR code;
  2. displaying one’s TT Token so that a venue staff can scan the TT Token’s QR code;
  3. tapping one’s TT App or TT Token at a SafeEntry Gateway device.

The full list of TT-only SE venues can be found here.

SafeEntry Gateway (SEGW) required to be deployed at more venues

From 15 June 2021, more public-facing venues where people are likely to be in contact for prolonged periods, such as food and beverage dine-in outlets, hotels, and sports and fitness centres, will be required to deploy SafeEntry Gateway (SEGW) to facilitate SE check-in, and help users check that their TT Token is working. The full list of venues required to deploy SEGW can be found here.

For more information, please see this press release.

Product updates

SafeEntry Gateway

29.04.2021

The SafeEntry Gateway (SEGW) is a new check-in method that allows individuals to check in more quickly and seamlessly, and to verify that their TraceTogether (TT) Token is working as intended. It will be deployed as an additional mode of SafeEntry check-in. 


Businesses can choose to deploy SEGW in two ways:

  1. By downloading/upgrading the SafeEntry (Business) App to the latest.
  2. By registering for an SEGW Box (only for mandated venues).

For more information, please visit our FAQ here.

Product updates

Daily total check-in count available now

21.10.2021

Your venues' daily total check-in count for the last 14 days can now be viewed via the SafeEntry business account. This feature allows you to get a sense of the daily crowd situation at your venues.

To see the counts, login to your account and click on Total check-ins.

Latest news

(Updated Aug 2021) Places where SafeEntry must be deployed

06.08.2021

SafeEntry is the name of the national digital visitor registration system that logs the details and contact information of individuals visiting hotspots, workplaces of permitted enterprises, as well as selected public venues to prevent and control the transmission of COVID-19.

From 17 May 2021, contact tracing procedures will be further strengthened through the implementation of TraceTogether-only SafeEntry check-in, which replaces the previous SafeEntry check-in. Under TraceTogether-only SafeEntry, check-ins must be performed using the TraceTogether App or TraceTogether Token by:

  • Using one's TT App to scan the venue's QR code
  • Displaying one's TT Token so that a venue staff can scan the TT Token's QR code
  • Tapping one's TT App or TT Token at a SafeEntry Gateway device

Using this system allows businesses to verify user identity with data from Government sources to facilitate their contact tracing work should the need arise. SafeEntry by only the methods above is presently regarded as the appropriate procedure and control that enables or facilitates contact tracing for the purpose of meeting the safe management measures required by the law, save in circumstances where certain particular methods are required pursuant to specific restrictions or conditions.

From 17 May 2021, all workplaces that are allowed to be in operation (including offices, factories, etc.) must institute TraceTogether-only SafeEntry check-in, which will replace SafeEntry check-in, to log the check-in of their employees and contractors in order to meet the safe management measures required by the law.

The following list of venues must also institute TraceTogether-only SafeEntry check-in for customers, clients, students and visitors entering their premises in order to meet the safe management measures required by the law:1

  • Solemnisations and weddings
  • Funerary events
  • Funerary memorial events
  • Funeral parlours with wake halls
  • Schools and educational institutes
  • Preschools and student care centres
  • Healthcare facilities e.g. hospitals, clinics, TCM clinics, complementary healthcare facilities
  • Residential and community-based care facilities e.g. nursing homes, Senior Activity Centres, Senior Care Centres, Day Activity Centres for Persons with Disabilities
  • Vaccination centres, regional swab centres, quick test centres
  • Places of worship
  • Hotels and hostels
  • Banks and financial institutions
  • Retail, personal and food & beverage (F&B) services
    1. Malls
    2. Supermarkets2
    3. Large retail outlets (> 930 sqm or 10,000 sqft)3
    4. F&B outlets for dine-in customers
    5. Personal care services e.g. hairdressers / barbers, spas, beauty and wellness centres
    6. Facilities providing basic pet services (that do not function on a drop-off, pick-up basis)
    7. Showrooms
  • Wet markets and hawker centres4
  • Tuition and enrichment and training centres
  • Other training/class venues
    1. Outdoor exercise classes
    2. Sports and fitness centres, including gyms, studios
  • Country and recreation clubs
  • Registered premises of other member clubs/societies
  • Cultural and entertainment venues
    1. Libraries
    2. Museums, exhibitions
    3. Cinemas
    4. Ticketed attractions
    5. Other entertainment venues: amusement centres, computer game centres, board game centres, billiard saloons, paintball game centres, axe-throwing centres
  • MICE event venues (e.g. convention centres)
  • Government public service centres
  • Construction and marine process worksites
  • Cruises

Smaller retail outlets (i.e. ≤ 930sqm or 10,000sqft) where customers are unlikely to be in close proximity for a prolonged period of time, such as pharmacies, convenience stores and heartland provision shops are not required to implement SafeEntry for customers. Those that have voluntarily done so, should remove their SafeEntry check-ins.

For large office buildings that have multiple floors and/or house different business entities, check-in is required for each business entity and at each floor.

To better support contact tracing efforts involving street-hail trips, all taxi commuters should scan the SafeEntry QR codes deployed in taxis when taking street-hail trips.

For avoidance of doubt, all permitted enterprises and event organisers, must still adhere strictly to the other safe management measures, e.g. safe distancing.

To see the list of venues where SafeEntry Gateways should be deployed, please refer to this FAQ.

1 This list will be updated as more activities and services resume.

2 From 21 July 2021, supermarkets that are fully within malls and buildings covered by TraceTogether-only SafeEntry and have the same operating hours, are required to implement TraceTogether-only SafeEntry for customers, clients and visitors, in addition to employees and contractors.

3 Large retail outlets located inside buildings (e.g. malls or commercial buildings) that are already covered by TraceTogether-only SafeEntry and SafeEntry Gateway, will not be required to deploy both, if they have the same operating hours.

4 These premises will be informed by the National Environmental Agency and Housing Development Board.

Latest news

(Updated Aug 2021) Places where SafeEntry must be deployed

05.08.2021

SafeEntry is the name of the national digital visitor registration system that logs the details and contact information of individuals visiting hotspots, workplaces of permitted enterprises, as well as selected public venues to prevent and control the transmission of COVID-19.

From 17 May 2021, contact tracing procedures will be further strengthened through the implementation of TraceTogether-only SafeEntry check-in, which replaces the previous SafeEntry check-in.Under TraceTogether-only SafeEntry, check-ins must be performed using the TraceTogether App or TraceTogether Token by:

  • Using one's TT App to scan the venue's QR code
  • Displaying one's TT Token so that a venue staff can scan the TT Token's QR code
  • Tapping one's TT App or TT Token at a SafeEntry Gateway device

Using this system allows businesses to verify user identity with data from Government sources to facilitate their contact tracing work should the need arise. SafeEntry by only the methods above is presently regarded as the appropriate procedure and control that enables or facilitates contact tracing for the purpose of meeting the safe management measures required by the law, save in circumstances where certain particular methods are required pursuant to specific restrictions or conditions.

From 17 May 2021, all workplaces that are allowed to be in operation (including offices, factories, etc.) must institute TraceTogether-only SafeEntry check-in, which will replace SafeEntry check-in, to log the check-in of their employees and contractors in order to meet the safe management measures required by the law.

The following list of venues must also institute TraceTogether-only SafeEntry check-in for customers, clients, students and visitors entering their premises in order to meet the safe management measures required by the law:1

  • Solemnisations and weddings
  • Funerary events
  • Funerary memorial events
  • Funeral parlours with wake halls
  • Schools and educational institutes
  • Preschools and student care centres
  • Healthcare facilities e.g. hospitals, clinics, TCM clinics, complementary healthcare facilities
  • Residential and community-based care facilities e.g. nursing homes, Senior Activity Centres, Senior Care Centres, Day Activity Centres for Persons with Disabilities
  • Vaccination centres, regional swab centres, quick test centres
  • Places of worship
  • Hotels and hostels
  • Banks and financial institutions
  • Retail, personal and food & beverage (F&B) services
    1. Malls
    2. Supermarkets2
    3. Large retail outlets (> 930 sqm or 10,000 sqft)3
    4. F&B outlets for dine-in customers
    5. Personal care services e.g. hairdressers / barbers, spas, beauty and wellness centres
    6. Facilities providing basic pet services (that do not function on a drop-off, pick-up basis)
    7. Showrooms
  • Wet markets and hawker centres4
  • Tuition and enrichment and training centres
  • Other training/class venues
    1. Outdoor exercise classes
    2. Sports and fitness centres, including gyms, studios
  • Country and recreation clubs
  • Registered premises of other member clubs/societies
  • Cultural and entertainment venues
    1. Libraries
    2. Museums, exhibitions
    3. Cinemas
    4. Ticketed attractions
    5. Other entertainment venues: amusement centres, computer game centres, board game centres, billiard saloons, paintball game centres, axe-throwing centres
  • MICE event venues (e.g. convention centres)
  • Government public service centres
  • Construction and marine process worksites
  • Cruises

Smaller retail outlets (i.e. ≤ 930sqm or 10,000sqft) where customers are unlikely to be in close proximity for a prolonged period of time, such as pharmacies, convenience stores and heartland provision shops are not required to implement SafeEntry for customers. Those that have voluntarily done so, should remove their SafeEntry check-ins.

For large office buildings that have multiple floors and/or house different business entities, check-in is required for each business entity and at each floor.

To better support contact tracing efforts involving street-hail trips, all taxi commuters should scan the SafeEntry QR codes deployed in taxis when taking street-hail trips.

For avoidance of doubt, all permitted enterprises and event organisers, must still adhere strictly to the other safe management measures, e.g. safe distancing.

To see the list of venues where SafeEntry Gateways should be deployed, please refer to this FAQ.

1 This list will be updated as more activities and services resume.

2 From 21 July 2021, supermarkets that are fully within malls and buildings covered by TraceTogether-only SafeEntry and have the same operating hours, are required to implement TraceTogether-only SafeEntry for customers, clients and visitors, in addition to employees and contractors.

3 Large retail outlets located inside buildings (e.g. malls or commercial buildings) that are already covered by TraceTogether-only SafeEntry and SafeEntry Gateway, will not be required to deploy both, if they have the same operating hours.

4 These premises will be informed by the National Environmental Agency and Housing Development Board.

Product updates

New in SafeEntry NRIC v1.2

19.10.2020

- You can now enable TraceTogether-only check-ins. Visitors must use the TraceTogether App or Token to check in at venues that have enabled this mode.

- UI updates: New check-in prompts on the scanning page for venues that have enabled TraceTogether-only.

- You can now opt-in to receive daily visitor count reports for selected branches. Log in to your SafeEntry NRIC account and click “Visitor count report” on the dashboard to set up your preferences.

- Bug fixes

Latest news

Scan TraceTogether Tokens for SafeEntry check-in

24.09.2020

Visitors can check in easily at selected venues by scanning the unique QR code on their TraceTogether Tokens. This list will be updated regularly to show the venues that support TraceTogether Token use.


Find out more about the TraceTogether Token

Where to collect a TraceTogether Token
Latest news

TT Tokens can now be used for check-in to SafeEntry

16.09.2020

From 16 Sep onwards, visitors will be able to check in SafeEntry with their TraceTogether tokens.

How it works

  • TraceTogether tokens will be made available to members of public
  • Just like scanning of physical NRIC/FIN cards, when you scan the QR code on the tokens you will be checked in with SafeEntry

For more information, visit our FAQ:


- How to use TraceTogether token for visitor check in at my business location?

- My camera/barcode scanner is unable to scan the TraceTogether token. What should I do?

- How do I know if the barcode scanners at my business location is supported for TraceTogether token QR code scanning?

Product updates

New in SafeEntry NRIC v1.0.12

10.09.2020

- Now supporting SafeEntry location-matching self-check service

- You can now make adjustments if your visitor count is inaccurate

- Latest product updates are now found at https://www.safeentry.gov.sg/announcements

- Latest developer and partner updates are now found at https://www.safeentry.gov.sg/partners

Product updates

New in SafeEntry NRIC v1.0.11

01.09.2020

  • Security enhancements
Latest news

New: Manage SafeEntry QR from your business dashboard

19.08.2020

The dashboard now lets you manage your details and view a combined visitor count.

You can now link your QR App IDs to your existing SafeEntry NRIC branches, and see a combined daily visitor count that’s accurate for each business location. You’ll also no longer need to visit the NDI portal to update details for your QR App IDs.

For more information, visit our FAQ:

- For users with only NRIC options at a business location

- How to link a QR code to an existing NRIC branch

- How do I find my QR App ID and start linking to my SE-NRIC branches?

- How do I access visitor counts via SafeEntry NRIC dashboard?

- Why am I not seeing a daily visitor count?

- VIEW MORE
- VIEW LESS
Product updates

New in SafeEntry NRIC v1.0.9

17.08.2020

  • We've reorganised the business dashboard: you'll now see your branches in page view
Product updates

New in SafeEntry NRIC v1.0.8

11.08.2020

  • Total daily visitor count on dashboard showing the total number of visitors for the day
  • Current and total daily visitor counts are now refreshed automatically at 30s interval
  • Secure scanner login with Captcha
Product updates

New in SafeEntry NRIC v1.0.7

07.07.2020

  • Combined visitor counts for SafeEntry NRIC and QR
  • Enhanced UI to support selection of QR App ID
  • Faster ways to retrieve login details
  • Secure login with Captcha
  • Bug fixes
Latest news

TraceTogether now supports SafeEntry QR codes

06.07.2020

You can now use the TraceTogether app to scan SafeEntry QR codes to check in and out of venues.

Download the TraceTogether app today:

Google Play Store: Download here
App Store: Download here
Latest news

New Group Check-in feature in SingPass Mobile

03.07.2020

SingPass Mobile users can check in in groups of up to five individuals, primarily their family members, when entering a location.

Watch this video (https://go.gov.sg/spm-se-group) to see how to use this feature.

With this new feature, businesses can allow more than one visitor to enter the location at a time.

Businesses will need to note the corresponding total number of visitors checked-in, which will be indicated at the top of the screen.

Product updates

New in SafeEntry NRIC v1.0.6

29.06.2020

Product updates

New in SafeEntry NRIC v1.0.5

22.06.2020

Product updates

New in SafeEntry NRIC v1.0.3

18.06.2020

  • Bug Fixes
  • UI updates to improve desktop and tablet support for scanner page
  • Security upgrades for branch code
Latest news

Download the Travel and Health Declaration (THD) posters for SafeEntry with NRIC

12.06.2020

Premises that use SafeEntry with NRIC must prominently display these posters or equivalent signages to inform all visitors and employees that they are making the relevant declarations by checking in via SafeEntry.

The posters are available for download here.

Latest news

SafeEntry (Business) Mobile App – now available in Android and iOS

12.06.2020

Enjoy faster scanning for SafeEntry NRIC using the apps on your smartphone! This mode is also compatible with digital IDs such as the SingPass Mobile and TraceTogether barcodes!

Step-by-Step user guide is available here.

Download the apps today:

Google Playstore: https://go.gov.sg/safeentry-business-android

App Store: https://go.gov.sg/safeentry-business-ios

Latest news

New in SafeEntry QR

11.06.2020

We have upgraded SafeEntry QR to serve you better. If you are unable to use the “Remember My Particulars” feature, please re-enter your details.

When using SafeEntry QR, you will notice that the SafeEntry QR URL has changed from temperaturepass-ndi-api.gov.sg to safeentry-qr.gov.sg.* This updated URL is easily recognisable, short and more user-friendly.

For tips to optimise user experience, please visit go.gov.sg/qrscanner.

*Note that you may still encounter temperaturepass when you scan some QRs, but it will change to safeentry-qr.gov.sg when it lands in your browser.

Product updates

New in SafeEntry NRIC v1.0.2

04.06.2020

  • Bug fixes
  • UI updates to business dashboard
  • Secure login with new 8-character branch code
Product updates

New in SafeEntry NRIC v1.0.1

28.05.2020

SafeEntry has been redesigned to be better and enhanced for greater security.

New in SafeEntry v1.0.1
  • UI updates to improve camera-based scanning
  • Now supporting construction sites and sites without postal codes
  • Use postal code to populate address
  • Business premise is now business branch
Latest news

New in SafeEntry NRIC v1.0.1

28.05.2020

SafeEntry has been redesigned to be better and enhanced for greater security.

New in SafeEntry v1.0.1
  • UI updates to improve camera-based scanning
  • Now supporting construction sites and sites without postal codes
  • Use postal code to populate address
  • Business premise is now business branch
SafeEntry NRIC BETA Program

Help us Shape The Future of SafeEntry

27.05.2020

We’d like your help shaping the future of SafeEntry. We’re always working to make improvements and add new capabilities, and your input helps us get it right.

As a business participating in our beta program, you will test and provide feedback on new versions of SafeEntry before we release them to the public.

With a BETA testing account, you will be able to access a test environment where you can try out your SafeEntry set up before it becomes live to the public.

As you try out the beta features, please understand that real-world testing will be happening concurrently; there might be the occasional bug or two, but your feedback is a huge part of helping us build a better SafeEntry.

Sign up below and we'll be in touch

- VIEW MORE
- VIEW LESS