As we step down SafeEntry (SE) operations, the SE Helpdesk (email support) will cease operations from 1 April 2023. For SE-related enquiries, please contact the GovTech Hotline at 6211 2100 or email
Latest news

(Updated Apr 2022) Venues where SafeEntry is required


Refer to this updated list of venues where SafeEntry is required.

Product updates

Easier check-ins at venues with Vaccination-Differentiated Safe Management Measures (VDS)


Product updates

Update business email feature


We have released a new feature for you to update the business email linked to your business account. See this FAQ for more information.
Product updates

Daily total check-in count available now


Your venues' daily total check-in count for the last 14 days can now be viewed via the SafeEntry business account. This feature allows you to get a sense of the daily crowd situation at your venues.

To see the counts, login to your account and click on Total check-ins.

Latest news

TraceTogether-only SafeEntry to start from 17 May 2021


Implementation of TT-only SE

The implementation of TraceTogether-only SafeEntry (TT-only SE) will be brought forward to 17 May 2021 from the previously-announced 1 June 2021.

From 17 May 2021, TraceTogether-only SafeEntry (TT-only SE) will be implemented at all venues that experience higher throughput of visitors, and/or where people are likely to be in close proximity for prolonged periods. These include shopping malls, workplaces, places of worship, schools and educational institutions. This means that SE check-in must be performed using a TT App or Token by:

  1. using one’s TT App to scan the venue’s QR code;
  2. displaying one’s TT Token so that a venue staff can scan the TT Token’s QR code;
  3. tapping one’s TT App or TT Token at a SafeEntry Gateway device.

The full list of TT-only SE venues can be found here.

SafeEntry Gateway (SEGW) required to be deployed at more venues

From 15 June 2021, more public-facing venues where people are likely to be in contact for prolonged periods, such as food and beverage dine-in outlets, hotels, and sports and fitness centres, will be required to deploy SafeEntry Gateway (SEGW) to facilitate SE check-in, and help users check that their TT Token is working. The full list of venues required to deploy SEGW can be found here.

For more information, please see this press release.

Product updates

SafeEntry Gateway


The SafeEntry Gateway (SEGW) is a new check-in method that allows individuals to check in more quickly and seamlessly, and to verify that their TraceTogether (TT) Token is working as intended. It will be deployed as an additional mode of SafeEntry check-in. 

Businesses can choose to deploy SEGW in two ways:

  1. By downloading/upgrading the SafeEntry (Business) App to the latest.
  2. By registering for an SEGW Box (only for mandated venues).

For more information, please visit our FAQ here.

Product updates

New in SafeEntry NRIC v1.2


- You can now enable TraceTogether-only check-ins. Visitors must use the TraceTogether App or Token to check in at venues that have enabled this mode.

- UI updates: New check-in prompts on the scanning page for venues that have enabled TraceTogether-only.

- You can now opt-in to receive daily visitor count reports for selected branches. Log in to your SafeEntry NRIC account and click “Visitor count report” on the dashboard to set up your preferences.

- Bug fixes

Latest news

Scan TraceTogether Tokens for SafeEntry check-in


Visitors can check in easily at selected venues by scanning the unique QR code on their TraceTogether Tokens. This list will be updated regularly to show the venues that support TraceTogether Token use.

Find out more about the TraceTogether Token

Where to collect a TraceTogether Token
Latest news

TT Tokens can now be used for check-in to SafeEntry


From 16 Sep onwards, visitors will be able to check in SafeEntry with their TraceTogether tokens.

How it works

  • TraceTogether tokens will be made available to members of public
  • Just like scanning of physical NRIC/FIN cards, when you scan the QR code on the tokens you will be checked in with SafeEntry

For more information, visit our FAQ:

- How to use TraceTogether token for visitor check in at my business location?

- My camera/barcode scanner is unable to scan the TraceTogether token. What should I do?

- How do I know if the barcode scanners at my business location is supported for TraceTogether token QR code scanning?

Product updates

New in SafeEntry NRIC v1.0.12


- Now supporting SafeEntry location-matching self-check service

- You can now make adjustments if your visitor count is inaccurate

- Latest product updates are now found at

- Latest developer and partner updates are now found at

Product updates

New in SafeEntry NRIC v1.0.11


  • Security enhancements
Latest news

New: Manage SafeEntry QR from your business dashboard


The dashboard now lets you manage your details and view a combined visitor count.

You can now link your QR App IDs to your existing SafeEntry NRIC branches, and see a combined daily visitor count that’s accurate for each business location. You’ll also no longer need to visit the NDI portal to update details for your QR App IDs.

For more information, visit our FAQ:

- For users with only NRIC options at a business location

- How to link a QR code to an existing NRIC branch

- How do I find my QR App ID and start linking to my SE-NRIC branches?

- How do I access visitor counts via SafeEntry NRIC dashboard?

- Why am I not seeing a daily visitor count?

Product updates

New in SafeEntry NRIC v1.0.9


  • We've reorganised the business dashboard: you'll now see your branches in page view
Product updates

New in SafeEntry NRIC v1.0.8


  • Total daily visitor count on dashboard showing the total number of visitors for the day
  • Current and total daily visitor counts are now refreshed automatically at 30s interval
  • Secure scanner login with Captcha
Product updates

New in SafeEntry NRIC v1.0.7


  • Combined visitor counts for SafeEntry NRIC and QR
  • Enhanced UI to support selection of QR App ID
  • Faster ways to retrieve login details
  • Secure login with Captcha
  • Bug fixes
Latest news

TraceTogether now supports SafeEntry QR codes


You can now use the TraceTogether app to scan SafeEntry QR codes to check in and out of venues.

Download the TraceTogether app today:

Google Play Store: Download here
App Store: Download here
Latest news

New Group Check-in feature in SingPass Mobile


SingPass Mobile users can check in in groups of up to five individuals, primarily their family members, when entering a location.

Watch this video ( to see how to use this feature.

With this new feature, businesses can allow more than one visitor to enter the location at a time.

Businesses will need to note the corresponding total number of visitors checked-in, which will be indicated at the top of the screen.

Product updates

New in SafeEntry NRIC v1.0.6


Product updates

New in SafeEntry NRIC v1.0.5


Product updates

New in SafeEntry NRIC v1.0.3


  • Bug Fixes
  • UI updates to improve desktop and tablet support for scanner page
  • Security upgrades for branch code
Latest news

Download the Travel and Health Declaration (THD) posters for SafeEntry with NRIC


Premises that use SafeEntry with NRIC must prominently display these posters or equivalent signages to inform all visitors and employees that they are making the relevant declarations by checking in via SafeEntry.

The posters are available for download here.

Latest news

SafeEntry (Business) Mobile App – now available in Android and iOS


Enjoy faster scanning for SafeEntry NRIC using the apps on your smartphone! This mode is also compatible with digital IDs such as the SingPass Mobile and TraceTogether barcodes!

Step-by-Step user guide is available here.

Download the apps today:

Google Playstore:

App Store:

Latest news

New in SafeEntry QR


We have upgraded SafeEntry QR to serve you better. If you are unable to use the “Remember My Particulars” feature, please re-enter your details.

When using SafeEntry QR, you will notice that the SafeEntry QR URL has changed from to* This updated URL is easily recognisable, short and more user-friendly.

For tips to optimise user experience, please visit

*Note that you may still encounter temperaturepass when you scan some QRs, but it will change to when it lands in your browser.

Product updates

New in SafeEntry NRIC v1.0.2


  • Bug fixes
  • UI updates to business dashboard
  • Secure login with new 8-character branch code
Product updates

New in SafeEntry NRIC v1.0.1


SafeEntry has been redesigned to be better and enhanced for greater security.

New in SafeEntry v1.0.1
  • UI updates to improve camera-based scanning
  • Now supporting construction sites and sites without postal codes
  • Use postal code to populate address
  • Business premise is now business branch
Latest news

New in SafeEntry NRIC v1.0.1


SafeEntry has been redesigned to be better and enhanced for greater security.

New in SafeEntry v1.0.1
  • UI updates to improve camera-based scanning
  • Now supporting construction sites and sites without postal codes
  • Use postal code to populate address
  • Business premise is now business branch
SafeEntry NRIC BETA Program

Help us Shape The Future of SafeEntry


We’d like your help shaping the future of SafeEntry. We’re always working to make improvements and add new capabilities, and your input helps us get it right.

As a business participating in our beta program, you will test and provide feedback on new versions of SafeEntry before we release them to the public.

With a BETA testing account, you will be able to access a test environment where you can try out your SafeEntry set up before it becomes live to the public.

As you try out the beta features, please understand that real-world testing will be happening concurrently; there might be the occasional bug or two, but your feedback is a huge part of helping us build a better SafeEntry.

Sign up below and we'll be in touch